Orders are used to record the customer, customer unit, repairs
requested, and both part and labor charges associated with service
work you are asked to perform. The PowerPro Repair Order
system is designed to provide maximum flexibility in organizing and
scheduling your service orders and is also designed to be as simple
as possible while giving accurate and timely accounting information
about service work performed.
When you create a
new Repair Order, the customer data is automatically filled in based
on the selection made in the Customer Lookup form. You can
also select the unit being serviced from the Customer Unit lookup
form. This allows you
to easily track all service work performed on each customer's
motorcycle, ATV, boat, snowmobile, etc.
Additionally, you can
track all work performed on Major Units you have for sale, whether
they are new or used. Furthermore, as you perform work on
units you have for sale and add accessories to those units, the
associated cost is carried over and tracked against each Major
Unit. You can easily track exactly what's been done to each
unit along with how much you have invested in accessories, add-ons
and labor. You see, the RO Module not only is used for
servicing your customers, it also allows you to track service work,
parts and accessories, sold to your In Stock Major Units.
The RO form
allows you to manage and schedule service work with ease. You
can enter comprehensive details about the work to be performed in
the Tasks field and document the exact steps performed. Parts
and Labor are tracked for each RO with as much detail as you
desire. Easily create an invoice with all parts and labor with
a single mouse click. For warranty work, the RO costs can be
billed directly to your warranty provider.
You can create
any number of default RO items, such as a Shop Supplies charge,
which is automatically added as a line item to each RO.
Additionally, you can require your Service Manager or Technicians to
purchase all items needed to perform repairs through the Parts
Counter, or optionally allow them to sell parts directly to an RO
themselves. PowerPro is flexible enough to give you the
easy with PowerPro!